Buyer FAQ

1. Account & Getting Started

Visit Presyakto and click Log In to access your account or Register to browse, join, and shop. Enter your email, create a username, and set a secure password. Check your email and click the confirmation link to activate your account.

You can explore items without registering, but to bid, buy, or track orders, an account is required.

Click Log In, enter your registered email and password, and access your dashboard to start buying.

Check your spam or junk folder first. If it’s not there, request a new confirmation email via the Resend Email option.

Yes. Once logged in, you can edit your profile details, including username, email, and contact information, directly in your dashboard.

Your account is protected by a password and Presyakto’s encrypted systems. Use a strong, unique password and never share it.

Click Forgot Password, enter your registered email, and follow the instructions to create a new password.

No. Each person should have only one account to ensure fair bidding, accurate order tracking, and community trust.

2. Buying & Bidding

Explore a wide range of new, pre-loved, and vintage items across categories. Use the search bar or curated collections to discover treasures.

Yes. Click on a product to see photos, descriptions, seller info, and auction details.

  • Buy Now: Purchase the item immediately at a fixed price.
  • Auction: Place a bid during the auction period. The highest bid at the end wins.

Join live auctions, place your bid, and watch the countdown. Bid strategically — the highest bid wins.

Yes, but monitor each auction to avoid missing a winning bid.

Click Add to Cart on items you want to buy directly. Multiple items can be checked out in a single purchase.

You’ll receive a notification. Proceed to secure checkout via Presyakto’s escrow-protected system before the seller ships your item.

No. A verified Presyakto account is required.

3. Payment & Checkout

Go to your Cart, review details, apply vouchers, and click Place Order or Complete Purchase.

Credit/debit cards, e-wallets, and trusted payment gateway partners.

Yes. Payments are processed through encrypted and escrow-protected systems.

Escrow holds your payment until you confirm delivery. Sellers are paid only after you receive your item.

Yes. Enter valid codes during checkout; your total will update automatically.

Yes. Add items to your Cart and complete a single checkout.

Check your payment details and ensure sufficient funds. Contact support if issues persist.

Only before the seller ships the item. Once in transit, cancellation is no longer possible.

4. Shipping & Order Tracking

Track your order in your dashboard and receive email updates, including tracking numbers if available.

Through trusted courier partners for safe and timely delivery.

A trusted family member, friend, or neighbor can receive your order on your behalf.

Provide your full address (barangay, city/municipality, province, postal code) and valid contact number before checkout.

Delivery depends on courier and location. Estimated delivery dates are provided with your order confirmation.

No. Orders cannot be modified once shipped.

Check your dashboard for updates. Contact Presyakto support for assistance if delayed

Inspect items upon arrival. Contact Presyakto support immediately to resolve issues with the seller.

5. Review, Feedback & Staying Engaged

After receiving your item, go to your order history, click Leave Review, and share your feedback.

Reviews build trust and help buyers make informed decisions while rewarding good sellers.

Yes. Update your review if your experience changes.

Follow sellers, subscribe to notifications, and check featured collections. Seasonal promotions are highlighted on the website.

Yes! Share items or auctions via social media, messaging apps, or directly with friends.

Explore regularly, watch featured collections, and join live auctions or seasonal promotions.

  • Explore categories often.
  • Follow trusted sellers.
  • Participate strategically in auctions.
  • Leave reviews to support the community.
Shopping Cart
Scroll to Top